Our role as  Direct Service Professionals is to provide professional support to individuals with developmental disabilities to lead a self-directed lives.  With the support of DSPs, individuals will contribute to their communities and will conduct activities of daily living. DSPs will advocate for attitudes and behaviors that enhance community inclusion. 

What We do

We are not simply care givers or life coaches, we are professionals who focus on "Person-Centered" support.

Direct Service Professional (DSP)

Direct Service Professional job description: We do not merely support self-administration of  medications and assist with daily hygiene or activities-- we support a person to lead a self-directed life and contribute to the community, and encourages attitudes and behaviors that enhance community inclusion. A DSP may provide supports to a person with a disability at home, work, school, church, and other community places decided upon by the service recipient. A DSP also acts as an advocate for the individual, in communicating their needs, self-expression and goals.

are you a care giver or a professional?

-Sometimes we have the roll of caregiver or teacher, but those terms do not adequately define what we do. We are professionals and should use language that describes the magnitude of that. We are certified professionals who are dedicated to the growth and continuing education of our field.

why are direct service professionals important?

•DSP’s nurture individuals and supports them to make their own choices as opposed to making a decision for them.

•They listen and observe the individual to ensure that the appropriate supports are being offered based on their needs and choices. 

•They follow behavior support plans to help nurture the individual to be their own most independent self.

•They teach life-skills which support them to live as independently as possible. 

All Crossroads employees are registered members of the National Alliance for Direct Support Professionals.


National Alliance for Direct Service Professionals

The purpose of participating in a nationally accredited program like NADSP is, “to enhance the quality of support provided to people with disabilities through the provisions of products, services, and certifications which elevate the status of direct support workers, improve practice standards, promote systems reform and most importantly, advance the knowledge, skill and values of direct support workers.” –NADSP, MacBeth and Burnett, published Jan.2017

All of our staff are registered with the National Alliance of Direct Service Professionals. You can learn more about the NADSP their mission and their principles.


Residential, Group Home & Day Habilitation

Crossroads provides residential services that are tailored to meet each individual’s needs in a variety of settings.  Typically, all services are funded through the State of Alaska’s Home and Community Based Medicaid Waivers as Residential Habilitation.  To learn more about the services that we provide follow the link.

"You will always be more important in the life of someone with a disability than they are in yours."

-David Hingsburger

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3180 Peger Rd Suite 200 Fairbanks AK United States 99709

Office Number 907-455-9737

Fax Number 907-479-9737

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